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ONDA Accelerates Digital Transformation Across Morocco’s Airports

The National Airports Office (ONDA) has launched a new phase of modernization through an ambitious digital transformation program focused on cybersecurity overhaul, process digitalization, data governance, and enhanced passenger experience—preparing Morocco’s airports for the challenges of performance and security in the coming years.

“ONDA places digital transformation at the core of operational performance, safety, and customer experience. The goal is to make Moroccan airports intelligent, agile, and resilient platforms capable of anticipating tomorrow’s technological and security challenges,” the Office said in a statement.

This vision unfolds through three major initiatives. First, a complete overhaul of the cybersecurity strategy, extending to all IT and OT (Operational Technology) systems within airport infrastructure, ensuring end-to-end protection of operations and critical equipment.

Second, the digitalization of business and support processes, alongside the implementation of a comprehensive Data & Analytics Governance framework within a coherent enterprise architecture. This approach aims to strengthen information control, enable real-time decision-making, and enhance collective performance across the organization.

Finally, ONDA is positioning passenger journey digitalization as a central lever of its “Customer Experience” project—a strategy designed to streamline travel paths, personalize interactions, and improve service quality across all terminals.

To lead this transformation, ONDA has announced the recruitment of a Chief Information Officer, a senior-level position tasked with driving the institution’s IT and digital strategy. The role targets highly qualified State engineers or PhDs in computer science with proven expertise in managing complex information systems.

This recruitment marks a key milestone in ONDA’s strategy to turn Moroccan airports into models of performance and innovation. Through this large-scale digital transformation, the Office reaffirms its role as a driving force in modernizing the national aviation sector and preparing Morocco for major milestones in global air transport.

Editorial team/le7tv

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